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Warranty Claim Procedure


Here’s how you can claim your replacement:

  • Fill and submit our warranty claim form

 Click here for TUFF8 Screen Protector form

 Click here for TUFF8 Case form

TUFF8 Screen Protector/Case Warranty Form Procedure:

  • Complete the claim form
  • On completion, you will be redirected to 'warranty replacement' page
  • Select your phone model from the drop-down menu
  • Proceed to checkout
  • Pay the shipping and handling fee of $9.99 plus tax
  • You will receive the order confirmation and the delivery status once the payment is received

Warranty Policy

  • We are happy to share that we are providing limited lifetime manufacturer warranty on all our products (until the product is discontinued or out of stock) . There is a nominal shipping and handling fee of $9.99 plus tax
  • Our warranty does not cover for any damage to the device due to misuse, damages or acts of god.
  • To obtain a replacement, complete and submit the Screen Protection warranty claim form 

Warranty policy for Phone Cases

  • The manufacturer warranty covers defects in materials and workmanship under normal use of the product. The warranty policy excludes normal wear and tear or misuse/abuse or modification of the product.
  • To obtain a replacement complete and submit the other accessories’ warranty claim form.
  • Upon receiving the completed warranty form, we will ship out a replacement.


  • Your warranty period starts from the date of purchase
  • Damaged products due to accidental drops/misuse is not covered under our warranty policy. We do not provide refund for any products
  • The warranty does not cover the replacement of lost or stolen products
  • Should a dispute between TUFF8 and the customer arise regarding our replacement policies, the final decision is at the discretion of TUFF8.

For further assistance contact us : 416-615-0700 /
Working Hours : 10 a.m - 5 p.m EST

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