Choosing the right phone case shouldn't be complicated. We've compiled the most common questions our customers ask about TUFF8 cases—and provided clear, honest answers to help you make the best choice for your phone.
1. Will a TUFF8 case work with wireless charging?
Yes! All TUFF8 cases are designed to be wireless charging compatible. You can charge your phone without removing the case. For iPhone users, many of our cases also feature built-in MagSafe compatibility for faster charging and magnetic accessory mounting.
2. What does "military drop tested" actually mean?
TUFF8 cases meet MIL-STD-810G standards—the same testing used for military equipment. Each case survives 26 drops from 4 feet onto concrete, testing every angle (corners, edges, face down, and back down). It's not just marketing—it's proven protection.
3. How does the lifetime warranty work?
TUFF8 offers a limited lifetime warranty on all cases. If your case breaks, wears out, or develops defects, we'll replace it—no questions asked. Simply contact our customer service team. Your case literally lasts as long as you own your phone.
4. Are TUFF8 cases bulky?
No. While TUFF8 cases provide maximum protection, they're designed with a slim profile that fits comfortably in your pocket or bag. We balance protection with everyday usability—you get military-grade safety without the bulk of traditional rugged cases.
5. How do I clean my phone case?
Simple! Use warm water with mild soap and a soft cloth. Gently wipe down the case, rinse with clean water, and let it air dry. Avoid harsh chemicals, bleach, or abrasive cleaners that could damage the material. For tough stains, a soft-bristled toothbrush works great.
Quick Tip: Clean your case every 2-3 weeks to keep it looking new and prevent dirt buildup.
6. Will my case yellow over time?
TUFF8 cases are made with high-quality materials that resist yellowing far better than cheap alternatives. While all clear cases may show some discoloration over time with heavy UV exposure, our cases maintain their appearance much longer. Plus, our lifetime warranty covers this—if it yellows, we'll replace it.
7. Do I need a screen protector with my TUFF8 case?
While TUFF8 cases feature raised edges that protect your screen when placed face-down, we recommend pairing your case with a quality screen protector for complete protection. Together, they provide 360-degree defense against drops, scratches, and daily wear.
8. Are TUFF8 cases available for my phone model?
TUFF8 cases are available for all major iPhone and Samsung Galaxy models, plus many other popular Android phones. Check our website for your specific model. We regularly update our lineup when new phones are released, so you can get your TUFF8 case on launch day.
9. What colors do TUFF8 cases come in?
TUFF8 offers multiple color options for most phone models, from classic black and clear to bold, vibrant hues. Color availability varies by phone model, so check the product page for your device to see all available options. Protection doesn't mean sacrificing style!
10. How is TUFF8 different from cheap Amazon cases?
Three major differences: (1) Real military drop testing—not just marketing claims, (2) Limited lifetime warranty—we replace your case if anything happens, and (3) North American design—quality materials and craftsmanship. Generic cases may look similar, but they fail when you need them most. TUFF8 delivers proven protection you can trust.
Still Have Questions?
Our customer service team is here to help! We're committed to making sure you find the perfect case for your phone.
Ready for proven protection? Browse our full collection of military drop-tested TUFF8 cases, backed by our limited lifetime warranty. Every case is designed in North America with your peace of mind in mind. Find your perfect match today.
Leave a comment
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.